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Version 1.0 · Governed by the laws of the Republic of South Africa · Please read carefully before using Klerebank.
In these Terms and Conditions, unless the context indicates otherwise:
Headings are for convenience only and do not affect interpretation. Words importing the singular include the plural and vice versa.
2.1 Klerebank operates solely as a neutral technology platform and intermediary that enables private individuals to connect with one another in order to buy, sell, swop, or gift pre-owned school clothing.
2.2 Klerebank is NOT the seller, buyer, owner, importer, distributor, manufacturer, consignee, or supplier of any item listed on the Platform. All items are owned and offered exclusively by the Users who list them.
2.3 Klerebank does not at any point take title to, possession of, custody of, or control over any item. We do not inspect, verify, authenticate, store, package, deliver, or guarantee any item, its condition, quality, authenticity, safety, legality, or fitness for any purpose.
2.4 Klerebank is not a party to any Transaction. Every Transaction is concluded directly and exclusively between the Buyer and the Seller as independent contracting parties.
2.5 Klerebank does not process, hold, or handle any payment for any Transaction. All payments are arranged and settled directly between Buyers and Sellers. Klerebank charges no commission on, and takes no fee from, any Transaction.
2.6 Any voluntary tip or donation made to Klerebank by a User is a gratuitous contribution towards the operation of the Platform and does not constitute a fee, commission, or consideration for any Transaction.
3.1 Klerebank is an independent platform. Klerebank is NOT affiliated with, associated with, endorsed by, sponsored by, authorised by, or partnered with any school, educational institution, uniform supplier, manufacturer, or brand, unless an express written partnership agreement exists and is publicly disclosed.
3.2 School names, where they appear on the Platform, are used purely descriptively and nominatively for the legitimate purpose of identifying the school to which a uniform item relates. Such descriptive use does not imply any affiliation, endorsement, or official status.
3.3 Klerebank does not use, and does not authorise Users to use, any school crest, logo, badge, emblem, or other protected visual identity in Platform branding, advertising, or promotional material.
3.4 Klerebank does not describe itself as an "official", "approved", "authorised", or "partner" marketplace of any school, and Users may not represent it as such.
3.5 Nothing on the Platform shall be construed as creating any agency, partnership, joint venture, employment, or franchise relationship between Klerebank and any User, school, or third party.
4.1 Klerebank operates on the principle, recognised under South African common law, that once a person lawfully purchases a school uniform or clothing item, that person acquires full ownership and is entitled to use, retain, resell, swop, gift, or otherwise dispose of it as they see fit.
4.2 By listing an item, the Seller warrants that they are the lawful owner of the item, that they have the full right and authority to dispose of it, and that the item is genuine and was lawfully acquired.
4.3 Sellers bear sole responsibility for ensuring they have the right to list and dispose of any item.
5.1 You must be at least 18 years of age and have full legal capacity to contract in order to register an account or conclude a Transaction.
5.2 Persons under the age of 18 may only use the Platform under the supervision and with the consent of a parent or legal guardian who accepts these Terms on their behalf.
5.3 You agree to provide accurate, current, and complete information during registration and to keep it updated. You are solely responsible for maintaining the confidentiality of your account credentials.
5.4 Your public identity on the Platform is limited to your chosen username. Your real name, email address, and contact number are kept private and are not displayed publicly.
5.5 Klerebank reserves the right to suspend, restrict, or terminate any account at its sole discretion where it reasonably believes these Terms have been breached.
6.1 Sellers are solely responsible for the accuracy, legality, and content of their Listings.
6.2 Users agree NOT to: list items they do not own; list counterfeit, stolen, or unlawful items; post false or misleading Content; use school crests in a manner suggesting endorsement; misrepresent themselves as an official supplier; infringe any intellectual property rights; harass or defraud any User; use the Platform unlawfully; or misuse the personal information of other Users.
6.3 Klerebank reserves the right (without obligation) to review, edit, refuse, or remove any Listing or Content at its sole discretion.
7.1 All Transactions are concluded directly between Buyers and Sellers. Klerebank is not a party to, and accepts no responsibility or liability for, any Transaction or its outcome.
7.2 Users transact entirely at their own risk. Klerebank does not guarantee that any Listing, Buyer, or Seller is genuine, reliable, or able to complete a Transaction.
7.3 Any dispute arising from a Transaction is to be resolved directly between the Buyer and Seller. Klerebank is under no obligation to mediate, arbitrate, refund, or compensate.
7.4 Klerebank does not offer any buyer protection, escrow, refund, return, or guarantee scheme. CPA supplier obligations rest with the Seller, not Klerebank.
8.1 Booking, offer, counter-offer, and messaging features are communication tools only. They do not create any binding obligation on Klerebank.
8.2 A slot booking reserves a User's place in a queue for a limited period only and does not guarantee receipt of an item.
8.3 All communications must be respectful and lawful. Klerebank may access messages to the extent necessary to operate the Platform, investigate complaints, or comply with the law.
9.1 Klerebank does not process payments for Transactions. All payment is arranged directly between Buyers and Sellers.
9.2 Voluntary tips are entirely optional, non-refundable, and gratuitous. They do not form part of any Transaction.
9.3 Where tips are processed through Paystack, the User's payment is governed by Paystack's terms. Klerebank does not store full card or banking details.
9.4 Klerebank currently charges no commission, listing fee, or transaction fee. This may change in future on reasonable notice.
10.1 All intellectual property in the Platform itself is owned by or licensed to Klerebank. You may not copy, reproduce, or exploit it without written permission.
10.2 By posting Content you grant Klerebank a non-exclusive, royalty-free licence to host, display, and distribute that Content for the purpose of operating the Platform.
10.3 Descriptive use of school names to identify compatible items is lawful nominative use and does not infringe any trademark.
11.1 Klerebank maintains a complaint and takedown procedure for any person who believes a Listing or Content infringes their rights or misuses their branding.
11.2 Complaints must be sent to the contact address in clause 18, identifying the specific Listing, the nature of the complaint, and the rights affected.
11.3 Klerebank will review valid complaints and may remove or amend the relevant Content at its discretion.
11.4 In accordance with section 77 of ECTA, Klerebank is not liable for unlawful third-party Content of which it is unaware, and will act expeditiously on obtaining knowledge of it.
12.1 The Platform is provided on an "as is" and "as available" basis. To the maximum extent permitted by law, Klerebank makes no warranties of any kind regarding the Platform, its availability, accuracy, or fitness for any purpose.
12.2 Klerebank does not warrant that the Platform will be uninterrupted, error-free, or secure, and accepts no liability for loss arising from such matters.
12.3 Nothing in these Terms excludes any liability that may not lawfully be excluded under the Consumer Protection Act or other applicable law.
13.1 To the maximum extent permitted by law, Klerebank and its owners, directors, employees, and agents shall not be liable for any direct, indirect, incidental, consequential, or punitive loss arising out of or in connection with your use of the Platform, any Transaction, any item, or the conduct of any User.
13.2 Where Klerebank is found liable, its total aggregate liability shall not exceed the greater of (a) the total tips paid by that User to Klerebank in the six months preceding the claim, or (b) R500.
13.3 You agree to indemnify and hold harmless Klerebank against any claim, loss, liability, or expense arising out of your use of the Platform, your Listings or Content, your Transactions, or your breach of these Terms.
14.1 Klerebank uses school names only descriptively and makes no claim to any school's marks.
14.2 Schools have no entitlement to any share of the proceeds of any Transaction on the Platform, absent a separate written commercial agreement with Klerebank.
14.3 Any User who lists an item bearing school branding warrants that the item is genuine and lawfully owned, and indemnifies Klerebank against any claim arising from that Listing.
15.1 Klerebank processes personal information in accordance with POPIA and the Privacy Policy, which forms part of these Terms.
15.2 By registering you consent to the collection, use, and processing of your personal information as described in the Privacy Policy.
16.1 You may stop using the Platform and request deletion of your account at any time.
16.2 Klerebank may suspend or terminate your access at any time where it reasonably believes these Terms have been breached.
16.3 Termination does not affect rights or obligations that accrued before termination. Clauses relating to disclaimers, liability, indemnity, and governing law survive termination.
17.1 Amendments. Klerebank may amend these Terms by posting the updated version on the Platform. Continued use after the effective date constitutes acceptance.
17.2 Governing Law. These Terms are governed by the laws of the Republic of South Africa.
17.3 Jurisdiction. You consent to the non-exclusive jurisdiction of the High Court of South Africa (Western Cape Division).
17.4 Dispute Resolution. The parties will use reasonable efforts to resolve disputes amicably before resorting to litigation.
17.5 Severability. If any provision is invalid or unenforceable, the remaining provisions continue in full force.
17.6 Whole Agreement. These Terms, together with the Privacy Policy, constitute the entire agreement between you and Klerebank.
17.7 Electronic Communications. You consent to receiving communications electronically, satisfying any legal requirement for writing under ECTA.
For any query, complaint, or notice:
Klerebank
Email: legal@klerebank.co.za
Website: https://klerebank.co.za
Version 1.0 · Compliant with POPIA (Act 4 of 2013).
Klerebank ("we", "us", "our") respects your privacy and is committed to protecting your personal information in accordance with the Protection of Personal Information Act 4 of 2013 ("POPIA") and other applicable South African law. This Privacy Policy forms part of, and should be read together with, our Terms and Conditions.
Klerebank is the "responsible party" (data controller) for personal information processed through the Platform, as defined in POPIA. Klerebank operates an independent online marketplace facilitating the buying, selling, swopping, and gifting of pre-owned school clothing directly between private individuals.
We collect only the information reasonably necessary to operate the Platform:
We do not collect special personal information (health, religion, biometric data) and do not collect children's data except where provided by a parent or guardian under supervision.
We collect information directly from you when you register, create a Listing, communicate with other Users, or make a voluntary tip. We also collect certain technical information automatically through cookies and similar technologies.
| Purpose of Processing | Lawful Basis under POPIA |
|---|---|
| Creating and managing your account | Performance of our agreement with you (Terms) |
| Displaying your Listings and username publicly | Performance of agreement / your consent |
| Enabling messaging between Users | Performance of agreement / legitimate interest |
| Sending verification and notification emails | Performance of agreement / legitimate interest |
| Processing voluntary tips | Your consent |
| Securing the Platform and preventing fraud | Legitimate interest / legal obligation |
| Complying with the law and resolving disputes | Legal obligation / legitimate interest |
We do not sell your personal information. We share it only as follows:
We implement appropriate technical and organisational measures as required by section 19 of POPIA, including encrypted connections (HTTPS), hashed password storage, access controls, and secure hosting. No method of transmission or storage is completely secure. In the event of a security compromise, we will notify you and the Information Regulator as required by POPIA.
We retain personal information only as long as necessary to fulfil the purposes in this Policy or as required by law. When you delete your account, we will delete or anonymise your information within a reasonable period, except where retention is required for legal or dispute-resolution purposes.
Subject to POPIA, you have the right to:
To exercise any right, contact our Information Officer using the details in Section 14. We may verify your identity before acting.
The Platform uses cookies to keep you logged in (essential), remember preferences, and secure the Platform. With your consent we use analytics cookies to understand usage. You can manage cookies through your browser settings. We will ask for your consent before placing non-essential cookies.
The Platform may integrate with third-party services (such as Paystack). Those services have their own privacy policies and we are not responsible for their practices.
Your login session remains active for up to 30 days, after which you will be required to log in again. Logging out ends your session immediately. We use secure, HTTP-only session cookies. You should log out when using shared devices.
The Platform is intended for adults aged 18 and over. We do not knowingly collect personal information from children except where provided by a parent or guardian. Contact us to remove any children's data collected without consent.
We may update this Privacy Policy from time to time. The updated version will be posted on the Platform with a revised effective date. Continued use constitutes acceptance.
Klerebank — Information Officer
Email: privacy@klerebank.co.za
Website: https://klerebank.co.za
The Information Regulator (South Africa)
Email: enquiries@inforegulator.org.za
Complaints: POPIAComplaints@inforegulator.org.za
Website: https://inforegulator.org.za
Read together with our Terms & Conditions and Privacy Policy.
Klerebank is a community marketplace that helps South African families buy, sell, swop, and gift pre-loved school uniforms. This Acceptable Use Policy explains what is and isn’t allowed when you use Klerebank, so the platform stays safe, fair, and friendly for everyone.
This policy forms part of, and should be read together with, our Terms & Conditions and Privacy Policy. By using Klerebank, you agree to follow it. We may update it from time to time, and the latest version will always be here.
Klerebank exists to help families help each other. We ask every member to act honestly, treat others with respect, and keep things friendly. Most of this policy is simply common sense — be the kind of person you’d want to deal with.
To keep Klerebank safe, you may not:
Klerebank brings people together but is never a party to the actual transaction. For your own safety, we strongly encourage you to:
Klerebank does not handle payments, hold funds, or guarantee any item or transaction. Any arrangement you make is at your own risk.
Every listing is reviewed before it goes live, and any member can report a listing using the “Report this listing” button. Reported listings are hidden immediately while our team reviews them.
We may, at our discretion, decline, hide, edit, or remove any listing, and warn, suspend, or remove any member who breaks this policy — without notice where necessary to protect the community.
As Klerebank grows, we may update this policy to keep it relevant and fair. We’ll always publish the current version here, and continuing to use Klerebank means you accept the latest version.
If you have a question, want to report something, or need help, email us at info@klerebank.co.za. We’re a small South African team and we’re here to help.
Thank you for being part of the Klerebank community — and for helping another family along the way. 💙
Klerebank charges no fees and takes no commission — it runs entirely on voluntary tips from our community.
Klerebank is, and will always be, free to use. There are no listing fees, no commission on sales, and no charges to buyers or sellers. We believe helping South African families pass on school uniforms shouldn’t cost anyone a cent.
But running the platform does cost something — hosting, email, a domain, and the time to keep it safe and well-moderated. That’s where you come in. If Klerebank has saved you money or helped your family, a small voluntary tip keeps it running for the next parent. There’s no obligation at all, and any amount makes a real difference.
Card or EFT — secured by Paystack. Klerebank never sees or stores your card details.
Thank you for helping keep Klerebank free for every South African family. 💙
Navy blue winter blazer in excellent condition. Worn for one term only. School badge intact. No stains or damage. All buttons present.
Help another family. Give your kids' outgrown uniform a second life.
Klerebank is a free community service. We never take a commission on any transaction.
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